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INSIGHTS

Consumer Access to Mortgages 2020

This report explores the experiences of Australians to understand the behaviour, expectations and experiences that drive the decisions that consumers make when accessing financing.

Lending

Report

May 11, 2021
Those who have not previously secured a mortgage are more likely to approach a mortgage broker than their primary personal bank

Explore the attitudes, perceptions and priorities of future first-home buyers in this edition of our annual consumer survey.

Find out the preferred channel of borrowers

Explore satisfaction, trust and retention levels

Uncover the misconceptions of future FHBs

ACCESS REPORT