Data capture & automation tools for accounting lead in user experience satisfaction, while ERP systems lag behind
AccountingOverall satisfaction remains strong across accounting tech solutions categories, but opportunities for improvement persist.
Read now

Nearly half of customers who feel 'ripped off' on rates are planning to switch lenders
New data reveals consumers dissatisfied with their rates are far more likely to switch.
Consumer
AI tools in accounting tech leave firms wanting, at a maximum 53% satisfaction
AI in accounting tech is falling short, with only about half of practitioners satisfied with current features across major platform categories.
Accounting
Australian home loan intentions surge 46% as consumers plan purchases
Home loan intentions are climbing fast as more Australians shift their focus toward buying property.
Consumer
Syft leads growth rankings in Australian accounting tech market
2025 Accounting Tech Review results reveal the Top 10 fastest-growing platforms.
Accounting
Consumer financial confidence is improving but women are experiencing greater financial stress
Women continue to feel more financial anxiety than men across all age groups.
Consumer
Australia’s lawyers rate their top legal tech platforms for 2025
Released: Discover Australia's leading Legal Tech providers
Legal
Xero leads customer satisfaction rankings in Australian accounting tech market
2025 Accounting Tech Review results reveal which accounting tech platforms have the most satisfied customers.
Accounting.jpg)
NRL Grand Final sponsorship analysis: how Broncos and Storm partners compare
Consumer Pulse reveals stark differences in sponsorship effectiveness between Brisbane Broncos and Melbourne Storm's financial services partners.
Consumer
Accountants demand better pricing, reliable functionality and intuitive user experience from tech platforms
Accounting professionals have clear expectations from their technology providers.
Accounting
From survival to saving: consumer debt holders exhibit notable shift in financial priorities
As interest rates were cut in August 2025, we take a look at how different consumer types shift their financial priorities.
Consumer
Growing businesses reshape accounting relationships from compliance to strategy
A striking shift in how businesses value their accountants as they grow.
Accounting
Only 1 in 3 (35%) self-employed/freelancers have used an accountant in the last 12 months
New data highlights gaps in professional service engagement, with financially anxious Australians least likely to access accountant support.
AccountingCONNECT
Ready to find the answers to your questions?
Book a 30-minute consultation
Schedule a free 30-minute consultation with our market researchers. We will unpack how our data-driven insights can help you start crucial conversations and create changes throughout your sector.
