Privacy statement

Agile Market Intelligence Pty Ltd (50 624 168 618) (‘we’, ‘us’, ‘our’) is the publisher of this website, and electronic media products including but not limited to newsletters, Podcasts and forums.

The Privacy Act binds us and protects your personal information. The Australian Privacy Principles (APP) within the Privacy Act directs how we collect, use, hold and disclose your personal information. We respect and uphold your rights under the Australian Privacy Principles contained inthe Privacy Act 1988 (Cth) (“Privacy Act”).

We also adhere to the Privacy (Market and Social Research) Code 2021 (“Code”).

This Privacy Policy lets you know what personal information of yours we may hold, what we do withit, who we will disclose it to, and how you can access the personal informationwe hold about you. You can also find out here how to change inaccurate personalinformation. 

Where applicable, the EU General Data Protection Regulations (GDPR) governs the way we collect, use, hold, process and disclose your personal information. Under the GDPR, we are a data controller and processor. We make decisions on how and why your personal information is processed.

This Privacy Policy covers the following websites, events and conferences, associated applications and social media platforms including Agile Market Intelligence (www.agilemarketintelligence.com.au), Broker Pulse (www.brokerpulse.com.au) and Professional Perspectives (www.professionalperspectives.com.au)

What personal information do we collect, hold and process

When you contribute to surveys, purchase and/or subscribe to our products or services, we collect information that is necessary to provide you with those products or services. For example, we may ask for information such as your name, demographic information, postal address, email address consent records.

The information we collect may include personal information, such as your name, gender, age, date of birth, occupation, salary and contact details, as well as sensitive information, such as your opinions and feedback in relation to brands, productsand services. 

If asked to provide your name you have the option of remaining anonymous or using a pseudonym bywhich to be identified. However, in certain circumstances, such as where we receive your contact details from a third party or where the research data itself may potentially allow for identification, this may not be practicable. 

We may also collectsensitive information from you. Sensitive information will only be collected with your prior consent, and only if it is directly related to, or reasonably necessary for the research we conduct. 

Our platform may also collect other information such as your location information when you visit any of our website, browsing history, browser cookies, device identification, Internet Protocol(IP) or social media platforms.

We may also process information about you from your use of our services including visiting any of our websites, subscription to our newsletters and participation in our survey. We may also process your views and opinions that you or other users choose to send to us, or publicly post about us on social media platforms or our websites, including on any forums we host.

How do we collect personal information?

We collect personal information directly from you. We may do this electronically through our product website when you purchase and/or subscribe to any of our products or download any of our report, or our clients’ reports. We may also do this when you register for newsletters,download regular updates from us as well as entering into competitions, events and conferences we organise.

Sometimes we collect personal information about you from other people or a third party such as social media network sites. This may also include publicly available sources or information you have made publicly available, or lawfully from our partnering companies, business partners or stakeholders.

We may also create user information about you, such as records of your interactions with us on our websites, your participation in our surveys, and details of your purchase history for internal administrative purposes and analysis. We may also combine data you have provided to us with data obtained from third parties such as social networks and other data collection entities.

How do we hold personal information

We hold most of the personal information electronically in secure databases and/or files. We may hold personal information physically because the law requires us to do so. We use a range of procedures and security measure to protect your personal information we hold.

Why do we collect, hold, process and use your personal information

We will only use and disclose your personal information for the purpose of conducting our research and in accordance with this Privacy Policy.

We will not use or disclose your personally identifiable information for the purpose of advertising, promotions or direct marketing activities, unless you provide express consent to receive these materials.

If you have participated in our research, we will only re-contact you if you were informed of this or we have valid reasons to believe a genuine research concern warrants such re-contact.

If you declined to participate in our research, we still may use your personal information tore-contact you for another research purpose if we have valid reasons to believe a genuine research concern warrants such re-contact. 

We collect, hold, process, use and disclose your personal information so we can provide you with products and services you have requested. We may also use your personal information to keep you up to date with our products and help you to manage these products and services.

We may also collect, hold, process and use your personal information for any of the following reasons: –
● communicate with you;
● analyse engagement with our readers, subscribers, clients, and customers;
● observe users’ engagement and purchase activity across our websites and brands;
● conduct surveys;
● ensure the security of our systems;
● conduct investigations where necessary;
● compliance with applicable law;
● improving our products and services.

Use or disclosure of personal information for marketing

We will not disclose any personally identifiable research information we collect from you unless we have your express prior consent, and we will only report the information you provide in a format that will not personally identify you.

We will not disclose any personal information or personally identifiable research information to a third party for any purpose other than for conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order. 

In the course ofconducting our research we may rely on third party service providers who arelocated in Australia to host or store the personal information we collect.  The details of our third party service providers are available upon request. 

We will also takereasonable steps to ensure any service providers (and their employees and contractors) comply with the Privacy Act and this Privacy Policy and/or are subject to similar privacy laws and you have the ability to enforce those rights. 

We may use or process your personal information to contact you via email, or telephone, or mobile phone about our research, products and services offerings that may be of interest you.

We will not do this if you do not consent for us to do so.

If you decide you do not want to receive marketing offers from us, you may
● unsubscribe from our newsletters at any time; or
● contact us on the details listed at ‘Contact us’.

Tracking technologies and online behaviour targeting and retargeting

We may process and use your user information by placing or reading cookies and similar technologies on our website(s). Certain tracking technologies enable us to assign a unique identifier to you, and relate information about your use of our websites, services and products as

well as other information about you. This may include your user information for the purposes of learning more about you so we can provide you with relevant content and advertising.

We also use these technologies to
● analyse trends;
● deliver services and product to you;
● collect and store information such as user settings;
● analyse anonymous browser identifiers and video viewing history;
● supplement our server logs and other methods of traffic and response measurement;
● gather demographic information about our reader, subscriber, client and customer base;
● improve our understanding of traffic on our websites and social network;
● analyse audience behaviour;
● responses to promotional campaigns.

Lawfully process your personal information.

We may process your user information where:
● you have given us your consent;
● it is necessary for a contract between you and us;
● it is required by applicable law;
● it is necessary to protect the vital interests of any individual;
● we have a valid and legitimate interest in processing your personal information

‍When do we disclose personal information overseas

We may disclose your personal information to recipients based outside of Australia. They are service providers who assist us in the delivery of products and/or services you have purchased or subscribed to.

This may include service providers who assist in distribution of electronic communication to you.

For applicable GDPR personal information and other information, we may transfer your Personal information to recipients in other countries. Where we transfer user information from the European Economic Area (“EEA”) to a recipient outside the EEA that is not in an adequate jurisdiction. We do so on the basis of standard contractual clauses between the other parties and us.

Data Security

We have appropriate technical and organisational security measures in place designed to protect your user information against accidental or unlawful destruction, loss, alteration,unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of processing, in accordance with relevant law.

However, as the transmission of information via the internet is not and cannot be completely secure, while we have reasonable measures in place to protect your information, we cannot guarantee the security of your information when transmitted to us using the internet. Any such transmission is at your own risk. You are responsible for ensuring that any information you send to us is sent securely.

Data minimisation

We take every reasonable step to ensure that your user information that we process and use is limited to the user information reasonably necessary in connection with the purposes set out in this Policy or as required to provide you with the products and services you requested.

Data Retention

We will retain any of your information indefinitely until you instruct us to erase them.

‍Control of your information

You have the right to request access to any personal information we hold about you. You can request this information by contacting us. Where we hold information that you are entitled to access, we will respond to your request in a reasonable timeframe and endeavour to provide you with a suitable range of choices as to how access is provided (e.g., emailing or mailing it to you).

We take every reasonable step to ensure that any of your information that we collect, hold,process and use is accurate and, where necessary, kept up to date. We also take all reasonable step, where any of your user information that we process and use that you inform us of is inaccurate is corrected, or erased or rectified in compliance with APP and/or GDPR.

If at any time you believe that personal information, we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend your personal information on your behalf. 

You can directly take steps to unsubscribe from any of our research invitations, newsletters, product and services.

If GDPR is applicable to you, you may have certain rights including
● not to provide your personal information to us;
● accessing to your personal information;
● to request rectification of inaccuracies;
● to request the erasure, or restriction of processing, of your personal information;
● to object to the processing of your personal information;
● to have your personal information transferred to another controller;
● to withdraw consent;
● to lodge complaints with supervisory authorities.

We may require proof of or need to verify your identity before we can give effect to these rights.

Concerns and complaints

If you have any concerns about how we handle your personal information or if you would like to submit a complaint, please contact us on the details listed at ‘Contact us’.

If you are not satisfied with our response, you may contact the Australian Information Commissioner. You can contact Commissioner Office at

GPO Box 5218

Sydney NSW 2001

Phone: 1 300 363 992

Website: www.oaic.gov.au

Contact Us

Phone: 02 9992 3300

Fax: 02 9922 6311

Mailing: PO Box 6311. North Sydney. NSW 2059.

Email: info@agilemi.com.au

You may contact our Privacy Officer by writing to PO Box 6311. North Sydney. NSW 2059.