Law
Insight
Technology has become the backbone of midsize law firms striving to meet rising client demands and remain competitive. Yet, 41% of professionals believe their firms need additional IT investment.
Firms identify the following top technology priorities:
- Document Automation and Management: Chosen by 50%, this reduces manual tasks, streamlines workflows, and boosts efficiency.
- Legal Process Automation: A priority for 34%, automation enables lawyers to focus on high-value tasks.
Why does technology matter? Technology helps firms:
- Enhance Client Services: Tools like AI and automation improve response times, with 24% of professionals highlighting automation as key to meeting evolving client expectations.
- Streamline Operations: Integrated solutions replace fragmented systems, reducing silos and enhancing collaboration.
- Support Flexible Work: Technology that enables cloud-based collaboration allows firms to adapt to hybrid work arrangements, a growing expectation.
However, adopting technology isn’t enough. Firms must ensure their tools are:
- User-Friendly: Only 43% of professionals find their current tech easy to use.
- Automated: Just 23% believe their systems effectively automate repetitive tasks.
To thrive, midsize firms should evaluate their technology ecosystem and adopt solutions that align with both client and team needs. A strategic approach to IT investment can position firms for greater efficiency, client satisfaction, and long-term growth.
The Australian Midsize Law Firm Priorities Report 2024 insights come from a survey of over 200 law firm professionals working in legal and administrative roles at midsize Australian law firms. This report provides a glimpse into what midsize law firms in Australia are currently prioritising. The hard data we’ve gathered offers unique insights into the daily lives and experiences of professionals who work at these firms.
