insights
Explore our latest market research insights.
Read the latest market research insights and download industry reports from surveys we conduct across financial and professional services.
Growing trust in mortgage advisers in New Zealand
In New Zealand, 46% of new mortgages in the past year were secured through mortgage advisers
Why Residential Property Remains the Top SMSF Investment Choice
82% of SMSF property investors prefer residential property investments
Overcoming Barriers: Why Many Australians Aren’t Using SMSFs
Only 35% of eligible Australians use an SMSF
The Role of SMSFs in Defeating Property Investment FOMO
Almost 38% of eligible Australians are unaware they qualify for an SMSF
Retirement Concerns: Why Australians Are Turning to SMSFs
26% of survey respondents believe they will need to work beyond the age of 65 to sustain their lifestyle
What are SMSFs and how can they help Australians start their investment journey?
60% of Australian households could be eligible for an SMSF
How midsize law firms can gain an edge with the right tech
41% of law firm professionals believe their firms need additional IT investment.
Flexibility is essential to reduce stress for law firm professionals
26% of law firm professionals report decreased stress since starting flexible working arrangements
The Ever-Increasing Client Demands of Law Firm Professionals
42% of law firm professionals expect clients to demand faster response times.
Workplace Stress is a Growing Concern for Midsize Law Firms
41% of law firm professionals report high or extremely high stress levels.
Innovation in Accounting: Why Experimentation is Key to Digital Success
62% of digital leaders embrace experimentation “all the time,” compared to just 12% of digital proficient and 5% of digital basic firms.
The Role of Business Intelligence in Modern Accounting Practices
Only 36% of accounting practices currently utilise BI tools
How Much Should Accounting Firms Invest in Technology?
The Australian Accounting Digital Maturity Report 2024 highlights that spending more doesn’t always equate to digital success
What is Digital Maturity and Why Does It Matter for Accounting Practices?
Accountants are struggling to balance workload and wellbeing
66% of accounting professionals say their workload is heavy or overwhelming
The Evolving Role of Accountants
Consumer Access to Mortgages 2020
Those who have not previously secured a mortgage are more likely to approach a mortgage broker than their primary personal bank
Consumer Access to Mortgages 2021
1 in 3 proprietary channel customers intend to use a mortgage broker for their next home loan.
Consumer Access to Mortgages 2022
86% of broker clients were satisfied with their experience
Consumer Access to Mortgages 2019
96% of customers are satisfied with their mortgage broker experience.
Consumer Access to Mortgages 2023
More than 8 in 10 mortgage broker clients will turn to a broker for assistance with their next mortgage application
Future of Property Management Payments Report 2025
Potential for 40% of property managers to adopt automated payments platforms to replace trust accounts.
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